Last updated: February 9, 2026
Privacy Policy
Bamboo Blonde operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Bamboo Blonde is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details. (Payment details are processed securely by third-party payment providers; we do not store full payment card details.)
- Account information including your username, password, preferences and settings (where you create an account).
- Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel, and your past transactions.
- Communications with us including information you include in communications, for example when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services, including from your device when you visit our website, use our Services, and through the use of cookies and similar technologies;
- From our service providers, including where we engage them to enable certain technology and where they collect or process your personal information on our behalf (for example, payment processing, shipping, analytics, and customer support tools);
- From partners or other third parties, including marketing and advertising partners (where permitted by law and your settings).
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfil orders, remember preferences, send account-related notifications, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews (where available), and create a customised shopping experience (such as recommending products related to your purchases). This may include using personal information to tailor and improve the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail (where applicable and permitted), and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services. Where required by law, we obtain your consent or provide opt-out choices.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you register an account, you are responsible for keeping your credentials safe. We recommend you do not share your login details with anyone.
Communicating with You
We use your personal information to provide customer support, respond to enquiries, provide effective service, and maintain our relationship with you.
Legal Reasons
We use your personal information to comply with applicable law and respond to valid legal process (including requests from law enforcement or government agencies), to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support tools, cloud storage, fulfilment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we may use Shopify and other tools to support personalised advertising with third-party services based on your online activity. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information for targeted advertising (see “Your Rights and Choices”).
- When you direct us, request us, or consent to our disclosure of certain information to third parties, such as to ship products, or through your use of social media widgets or login integrations.
- With affiliates or within our corporate group (where applicable).
- In connection with a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
- To comply with legal obligations (including to respond to subpoenas, search warrants and similar requests), enforce policies, and protect or defend the Services, our rights, and the rights of our customers or others.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, and may also be shared with third parties (including those located in other countries) as necessary to provide the Services.
To help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify may be responsible for certain processing activities. To learn more, you can review Shopify’s consumer privacy information and tools via Shopify’s privacy resources.
Third Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on them.
Information you provide in public or semi-public venues (including third-party social platforms) may be viewable by others. Our inclusion of such links does not imply endorsement except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided us personal information, please contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information you send to us may not be secure while in transit. Please avoid sending sensitive information through insecure channels.
We retain personal information for as long as necessary depending on the purpose, including to maintain your account, provide the Services, comply with legal obligations (including accounting and tax requirements), resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances. We may decline requests where permitted by law.
- Right to Access / Know: You may request access to personal information we hold about you.
- Right to Delete: You may request deletion of personal information we maintain about you, subject to legal requirements.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right of Portability: You may request a copy of your personal information and, in some cases, request transfer to a third party.
- Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you live, you may have a right to opt out of “sale” or “sharing” of personal information or processing for “targeted advertising” as defined by law. Where required, we provide opt-out options for targeted advertising uses.
Global Privacy Control
If you visit our website with the Global Privacy Control (GPC) signal enabled, and where applicable by law, we will treat this as a request to opt out of certain targeted advertising or sharing for that device/browser. Other than GPC, we do not respond to all “Do Not Track” signals.
Managing Communication Preferences
You may opt out of promotional emails at any time by using the unsubscribe link in our emails. If you opt out, we may still send non-promotional communications relating to orders, accounts, or customer service.
Region Notes (Australia, Indonesia, and Southeast Asia)
We recognise rights and obligations under applicable privacy laws, including the Australian Privacy Act 1988 (APPs), Indonesia’s Personal Data Protection Law (UU No. 27 of 2022), and similar data protection regimes in Singapore, Malaysia, and Thailand (among others). Where local law requires consent for certain processing (for example, some marketing activities), we provide appropriate choices.
To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request. You may authorise an agent to submit a request on your behalf where permitted by law, subject to verification.
Complaints
If you have a concern about how we handle personal information, please contact us first so we can address it. Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, including where Shopify or our service providers operate. Where required by law, we rely on recognised transfer mechanisms and take reasonable steps to ensure appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.
Contact
Email: shop@bambooblonde.com
WhatsApp: Click here to start a chat
Address: Jl. Intan Permai Gg. Mulia Busana No. 50/1B, Kerobokan, Badung, Bali 80361, Indonesia